What should I do if an error is displayed on the plotter during readout?
Possible errors when reading out the plotter and their solutions:
The plotter is in standby (sleep mode)
→ Wake up, on the device or via the web interface
The PC is not in the same network as the plotter
→ Switch to the same network
The plotter has an error message (paper jam, no ink)
→ Fix it
The plotter has another fault
→ Restart
Nothing was plotted in the specified time
→ Enter a month earlier (we check what already has been calculated and delete this)
No start time could be defined
→ enter one month earlier (we check what already has been calculated and delete this)
The plotter is in standby (sleep mode)
→ Wake up, on the device or via the web interface
The PC is not in the same network as the plotter
→ Switch to the same network
The plotter has an error message (paper jam, no ink)
→ Fix it
The plotter has another fault
→ Restart
Nothing was plotted in the specified time
→ Enter a month earlier (we check what already has been calculated and delete this)
No start time could be defined
→ enter one month earlier (we check what already has been calculated and delete this)