How can I proceed if I have a query about a service or invoice I have received, or if I need to make a complaint?

We ask you to use our contact forms in case of any queries or complaints.

Your queries or complaints will be forwarded to a ticket system and processed there successively. If you have any questions about a current order or if you have a complaint about a delivery you have received, please contact us according to the information in the confirmation e-mail of your order.