Why can’t I change billing addresses, as in Plotnet?

Self-managed changes by customers previously posed a risk, as there was no reliable audit trail, no defined approval process, and no systematic reconciliation with accounting.

The new policy ensures that these processes are handled in a controlled and transparent manner, thereby protecting both our customers and our internal operations. It is aligned with the standards of established and reliable financial and accounting processes.

In addition, we have repeatedly received feedback in the past regarding incorrect billing. With the new approach, we are consistently eliminating this source of errors.